This privacy policy describes how ep-network.net collects, uses, stores and protects personal information that you provide to us when you use our webshop. We are committed to protecting your personal information and ensuring that it is processed in accordance with applicable data protection legislation.
1. Information we collect We collect the following personal information from you when you use our webshop:
• Name
• Address
• Email address
• Phone number
• Payment information
• IP address
• Other information you provide us in connection with your purchase or communication with us.
2. Purpose of processing personal information We use your personal information for the following purposes:
• To process your order and deliver your goods
• To send you updates about your order and our webshop
• To answer your questions and communicate with you
• To improve our webshop and your shopping experiences
• To comply with applicable legislation and requirements for accounting and financial reporting.
3. Sharing of Personal Information We share your personal information with third parties when necessary to process your order and deliver your goods. This includes our suppliers, shipping companies and payment gateways. We also share your personal information with authorities when required by law.
4. Security We take the security of your personal information very seriously and take appropriate measures to protect it from unauthorized access, modification, disclosure or destruction. We use SSL encryption to protect your payment information and follow PCI-DSS standards.
5. Right to access and deletion You have the right to access your personal information stored with us and to request that it be deleted. You can also withdraw your consent to the processing of your personal information at any time.
6. Changes to our Privacy Policy We reserve the right to change this Privacy Policy from time to time. Any changes will be published on our webshop.
Contact us If you have any questions or concerns regarding our privacy policy, please feel free to contact us at:
Email: info@ep-network.net
General information
European Palestinian Network
Email: info@ep-network.net
PAYMENT
All tickets must be paid for when ordering by credit card or mobilepay. We accept the following payment cards: Dankort, Visa, VisaElectron and MasterCard.
The money will be withdrawn immediately.
NO-SHOW
If you do not show up on the day for any reason, you cannot refund the ticket.
REFUND
Tickets are non-refundable
CANCELATION
If a purchase is canceled within 24 hours of payment, the amount will be refunded without charge online via our website. Tickets can also be refunded via personal service or by telephone for a fee of 30 kr. per ticket.
TICKET CHECK
If a valid travel document cannot be presented at ticket check, a check fee of 800 kr + a standard ticket will be issued.
MEETING TIME
No later than 10 minutes before scheduled departure. Seat reservation will be forfeited if the meeting time is not observed.
COMMUNITY CARD PRICES
The price is fixed and no discount is given unless otherwise agreed.
We reserve the right to change prices and change ticket types.
We reserve the right to add an energy/fuel surcharge to the prices applicable at any time
We process your personal data for the purpose of being able to deliver the goods to you and to be able to process inquiries regarding your purchase. The processing is carried out in accordance with the rules in our personal data policy for Al Montada.
Here you can read more about how your information is processed, when it is deleted, and what rights you have as a registered user.
Complaints options – overview and links:
If you have a complaint about a product purchased in our Webshop, you can send a complaint to:
The Danish Competition and Consumer Authority’s Center for Complaints Resolution Carl Jacobsens Vej 35 2500 Valby Link: www.forbrug.dk
If you are a consumer residing in another EU country, you can file your complaint in the EU Commission’s online complaint platform. The platform can be found here:
http://ec.europa.eu/consumers/odr/ If you file a complaint here, please provide our email address: info@ep-network.net
Information for Journalists: Conference Registration
Journalists who wish to attend the Together for Humanity conference are kindly requested to submit their registration no later than January 4.
For registration, please contact us at conference@puls48.dk.
If you are a TV channel or newspaper interested in conducting an interview with a guest, please feel free to reach out to us at media@ep-network.net.